12/10/2023 0 Comments Aura frames cyber monday![]() As of Update 32.0 (), it is only provided through Coaction Drift.Īura Strength is an upgrade that increases the effect of the player's Aura mod on other players in the squad by a percent bonus. The Aura slot can be polarized, either (just as a regular mod slot) with a Forma for a specific polarity, or with a special Aura Forma to be universally compatible with any Aura Mod Polarity.Īura Effectiveness is an upgrade that increases the effect of other players' Auras on the player themselves by a percent bonus. a drain of 5 generates a capacity of 4, a drain of 9 generates a capacity of 7, and so on). In a slot without a polarity, the capacity is the same as the listed drain, and in a slot of a different polarity, the additional capacity is 80% of listed drain, rounded down (e.g. an Aura with a drain of 5 equipped in a matching polarity slot generates an additional mod capacity of 10). If you still haven’t received a response from us after 4 days, please submit a new request via the web form in our online help center.An Aura slot with a polarity, from top to bottom, without any Auras equipped, with an aura of the same polarity equipped (in this case, Energy Siphon) and an aura with a different polarity equipped (in this case, Steel Charge which has a polarity)Īura effects are map-wide, except specific auras that are explicitly limited on the effect within a player's range like Enemy Radar, Infested Impedance and Loot Detector.įurthermore, equipping an Aura with a matching polarity increases mod capacity even more, specifically by double of the Aura's "drain" parameter (e.g. We do everything we can to ensure that your help request is resolved as quickly as possible. ![]() Especially if you use Gmail, email response can get hidden in existing email threads.Ĭustomer care is our top priority at Aura. You may have sent the request from a different email address.Ĭheck your threads: If you’ve heard from us once but haven’t gotten a second response, check the email threads. Tip: Add to your email contacts.Ĭheck your spelling: Everyone makes mistakes! Double-check that the email address that you provided didn’t contain any misspellings or other errors.Ĭheck your address: Ensure that you check the correct inbox. Many spam filters reject messages from accounts that you haven’t emailed before. If you have submitted a request but never received a response, we recommend that you:Ĭheck your folders: Look in your spam/junk folder for a response from us. What do I do if I haven’t heard back from you? This system also monitors our response times, customer satisfaction scores, and a variety of other metrics to make sure you have the best experience possible with Aura digital picture frames! We use a task management system to ensure all customer queries are logged and responded to in a timely manner. But if you’ve been waiting a little longer, don’t worry. Most of our customers hear back from a team member in less than 24 business hours. ![]() How long will it take for you to get back to me? This streamlines the help process, making it quick and simple for all parties!īut of course, if you have a complicated question that requires a phone conversation, our Customer Care team will schedule a prearranged time to contact you via phone. We can respond to your question or concern with videos, step-by-step instructions, or helpful screenshots.Ĭommunicating via email also lets us keep detailed records in one place, making it easier for both parties to refer to previous conversations. We do this because we’ve found it’s much more efficient to resolve our customers’ problems through email. We handle all customer queries through email. ![]() If you’re looking for a phone number to get in contact with our Customer Care team, you won’t find one. How do I get in touch with Customer Care? Your account email (used to log into your app), frame serial number (found in the app’s frame settings) and screenshots and videos are particularly helpful information. Remember: The more detail you include, the easier it will be for us to understand and address your query. One of our Customer Care Specialists will get back to you as soon as possible, usually in less than 24 business hours. Simply submit a support request through our online portal. Can’t find an answer to your query in our Help Center? No problem.
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